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Frequently Asked Questions
Everything you need to know about Fred and Fred's World
About Fred
Who is Fred from the Dead?
Fred is a silly skeleton friend who helps children discover that Halloween doesn't have to be scary. Through his adventures with Lottie and Femur, Fred shows that Halloween can be fun, playful, and full of imagination.
Is Fred scary?
Not at all! Fred was created specifically for children who may feel nervous about Halloween. He's designed to be silly, friendly, and fun rather than spooky or frightening.
What ages is Fred best for?
Fred is most popular with children ages 3–10, but Halloween lovers of all ages enjoy having him around!
Does Fred come with a book?
Yes! Fred comes with a storybook that introduces his world and helps children learn that Halloween can be more fun than frightening.
Who are Lottie and Femur?
Lottie is Fred's friend who starts out afraid of Halloween, and Femur is Fred's loyal dog. Together they help create fun adventures and memories.
Using Fred
What do you do with Fred?
The possibilities are endless! Pose Fred around the house, take him on adventures, include him in holiday traditions, use him for storytelling, or create fun scavenger hunts and activities.
Is Fred poseable?
Yes! Fred can be positioned in many different poses, making him perfect for creative play and photo opportunities.
Can Fred be used year-round?
Absolutely! While Fred loves Halloween, he also enjoys Summerween, Christmas, Valentine's Day, vacations, birthdays, and everyday adventures.
Is Fred similar to Elf on the Shelf?
Fred is a little different! Fred is meant to encourage creativity, storytelling, and imaginative play. There are no rules, and families can enjoy Fred however they choose.
Product & Care
How big is Fred?
Fred stands 15 inches tall.
What materials is Fred made from?
Cotton, plastic, and rubber.
Can Fred be washed?
Spot clean with a damp cloth. We do not recommend machine washing the hat or shoes.
Is Fred safe for young children?
Fred is not suitable for children under 3 years.
Does Fred require assembly?
Nope! Fred arrives ready for adventures.
Shipping & Orders
How long does shipping take?
Processing: 2–5 business days. Delivery: 3–7 business days.
Do you ship internationally?
International shipping is coming soon!
Can I return my order?
We want you to love your Fred from the Dead purchase! If you're not completely satisfied, you may return your item within 30 days of delivery for a refund of the purchase price.
To be eligible for a return:
- Items must be unused and in their original condition.
- All original packaging, books, and accessories must be included.
- Returns must be initiated within 30 days of delivery.
Customers are responsible for return shipping costs. Once your return is received and inspected, refunds will be issued to the original payment method — please allow 5–10 business days for the refund to appear on your statement.
Questions? Contact us at fred@fredfromthedead.com
What if my order arrives damaged?
Contact us and we'll make it right!
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